Responsible program management for an international call for “Managed Communication Services – MCS”, including planning, organization, project management, negotiation, business case preparation, communication to the steering committee and decision making for the board. In a significant large European MCS tendering procedure, several lots have been put out to tender and Western and Far Eastern bidders have been involved in the Request for Proposal (RFP). A contract landscape has been achieved with service providers. All objectives (competitive benchmarking, operational stability, future flexibility in the contract landscape, meeting IT and business needs and user satisfaction,…) have been fully achieved.